Reference

Open k18 with clear privacy terms

Speed Baccarat, Lion Dance, Football Strike and our wallet all create data points, so this Privacy Policy explains what we collect before you open an account.

Account data termsCookie choicesKYC privacyIndia payment records
k18 Open k18 with clear privacy terms
CONTACT PATHS

Check privacy help before you join

Privacy questions often need the right team rather than a fast canned reply.

Privacy email Email our privacy team when you want access, correction, deletion or a copy of…
Live chat handoff Start with chat if your concern is urgent, such as an unknown login or…
KYC record query Send a KYC query if a document image, PAN detail or name spelling needs…
DATA CONTROLS

Browse your privacy controls inside k18

We treat privacy as part of account operation, not as a page you read once and forget.

Account data

When you open an account, we collect details such as name, contact data, login history and device signals. These records help us keep your profile usable, confirm access and respond to account requests.

Cookie settings

Cookies help keep you signed in, remember language choices and measure how pages behave. You can adjust browser settings, but blocking every cookie may affect login sessions, wallet pages and support forms.

Wallet records

UPI, Paytm, PhonePe and Google Pay activity creates transaction logs that we use for reconciliation, withdrawals, failed payment checks and dispute handling. We store only what we need for account and legal purposes.

Security checks

We may log device type, IP range, login time and failed password attempts to spot account misuse. These checks protect your profile without changing the privacy choices you can make through support.

Retention periods

Some data can be removed after your request is verified, while transaction and KYC records may need longer storage. We keep those records only for the period required by disputes, audits or law.

Change requests

If your mobile number, email, name or document detail is wrong, contact support with the correct value and proof of account control. We assess each request before updating live account records.

Check common privacy choices before joining

These answers explain how the Privacy Policy works when you create an account, use games, make wallet moves or ask us to change your data. They are written for day-to-day use, but privacy requests can still depend on account status, local law and records we must keep.

We collect the details needed to create and operate your account, such as contact data, login credentials, device signals and verification records. Payment activity and support chats may also be linked to your profile.

KYC data helps us confirm that the account belongs to you, process withdrawals correctly and respond to disputes. We limit access to staff who need it for verification, security or legal handling.

We use payment records to match deposits, process withdrawals, investigate failed transactions and answer wallet queries. These records may include transaction IDs, timestamps, amounts and the payment method you selected.

Yes. Send the correction request from your linked email or verified mobile number. We may ask for proof before changing account, KYC or wallet records because incorrect changes can affect withdrawals.

You can request deletion, and we will assess what can be removed. Some records may need to stay for security, tax, accounting, dispute handling or other legal reasons tied to your account.

Cookies may record session status, device settings and page behaviour so the site works correctly. They help maintain login sessions and diagnose issues, but you can manage many cookie choices in your browser.

Use the privacy email for data access, deletion or correction requests. Use chat first if the issue involves account access, unknown logins or urgent wallet exposure, then we will route it internally.